Shipping

We are committed to provide you with best shipping options, we deliver to hundreds of customers across world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

1. Verification

We will send you a confirmation email once your order is verified. After verification, in principle,the orders will not be cancelled during this period, considering handling process already started, but we will try our best to communicate with you via email to find a good solution.

2. The time frame for order delivery is divided into two parts:

Processing time:

Order verification, quality check and packaging，which take an additional 3–4 days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone timely.

Each piece in our Sword & Katana collection is either hand-forged or precision-finished. Please allow 15-25 business days for crafting and quality inspection before dispatch. This ensures the structural integrity and aesthetic perfection of your blade.

Shipping time:

This refers to time it takes for items to be shipped from our warehouse to the destination.Our logistics transportation is transported by charter flights to the following countries and regions. Different countries and regions require different transportation times, usually take between 5 and 12 business days. Please refer to the figure below.

For our Sword & Katana collection, please allow approximately 15–20 business days (around 3 weeks) for delivery, as these items require specialized secure transport and more rigorous customs inspections. We appreciate your patience should any occasional delays occur during the clearing process.

3. Reachable country and transit time reference

America	United States 6-10 days	Canada 8-15 days	Mexico 8-12 days	Brazil 15-25 days	Chile 10-17 days	Colombia 11-19 days
Western Europe	UK 5-8 days	Ireland 6-10 days	France 6-10 days	Germany 6-10 days	Italy 6-10 days	Spain 6-10 days
Western Europe	Belgium 6-10 days	Luxembourg 6-10 days	Switzerland 5-8 days	Austria 6-10 days	Netherlands 6-10 days	Portugal 6-10 days
Eastern Europe	Bulgaria 6-10 days	Greece 8-12 days	Croatia 6-10 days	Poland 6-10 days	Latvia 6-10 days	Estonia 6-10 days
Eastern Europe	Lithuania 6-10 days	Romania 6-10 days	Slovakia 6-10 days	Slovenia 6-10 days	Hungary 6-10 days	Czech Republic 6-10 days
North Europe	Finland 6-10 days	Sweden 6-10 days	Denmark 6-10 days	Norway 8-10 days
Oceania	Australia 6-10 days
Africa	South Africa 6-8 days
Middle East	Israel 6-10 days	Cyprus 8-12 days
Asia	Singapore 5-8 days	Malaysia 5-8 days	Thailand 7-9 days	Vietnam 6-8 days	Philippines 4-8 days	Japan 5-8 days

Affected by the epidemic, shipping time may be extended by about 3 days. You can check your logistics information through the footer [track your order]. If you have any questions, please contact us by email.

The timeframes listed in this table do not apply to the Sword & Katana collection due to its specialized shipping requirements.

4. Confirmation & Delivery

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.

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